Arabic Speaking Customer Service Host Job – Highly Competitive Salary – Cape Town, [...]

Join our client's vibrant Customer Support Department as an Arabic speaking Customer Service Host in Cape Town, South Africa. They deliver exceptional services to their international clients and their client's businesses. The organization believes its employees drive its success and recruits high-potential individuals to support their career and personal development within its global network of offices.

With over 1,800 multinational employees, our client offers services across Europe and Canada. Due to their international reach, this role involves shift work to meet the 24/7 operational needs of their clients.

Your key job responsibilities as the Arabic Customer Service Host will include:

Respond to customer inquiries via telephone, email, and online chats in Arabic. Manage all incoming and outgoing contacts in a multimedia environment. Input relevant information into appropriate databases. Build and manage customer relationships. Resolve issues and troubleshoot during shifts. Handle customer-related queries and take full responsibility for them. Perform additional tasks as assigned by managers or shift supervisors. Requirements for this Arabic Customer Service Host job:

Native Arabic speaker and fluent in English. Valid work or residence permit for South Africa or Ceuta, Spain. Availability for shift rotations. Completed high school education. At least 2 years of post-qualification work experience. Possession of a degree or diploma would be an added advantage. If you meet the above requirements, we would like to hear from you! Please send your CV to ****** today!

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