Listing reference: cartr_000544
Listing status: Online
Apply by: 30 September 2024
Position summary
Industry: IT & Internet
Job category: IT and Telecommunications
Location: Gauteng
Contract: Permanent
EE position: No
Introduction
Do you take ownership, embrace challenges, and thrive to achieve results? Do you have the ability to work under pressure and deliver tasks within deadlines? We're a world-leading smart mobility SaaS tech company with over 1,750,000 subscribers across 29 countries and we're looking for an Application Support to join our team. Our teams are collaborative, vibrant and fast-growing, and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency. The main purpose of the position is to provide application support to internal and external customers and resolve technical issues.
Job description
Proficient in both written and verbal communication
Strong verbal communication skills
Capable of performing effectively under pressure
Minimum 2 years SQL working experience and knowledge
Skilled in SQL, particularly PostgreSQL, primarily for executing "selects" for troubleshooting and reports.
Familiarity with Procedural SQL (PL/SQL) is advantageous.
T-SQL and SQL for analytics, akin to standard SQL.
Basic command line proficiency in Linux is a plus.
Experience in Python is an additional asset.
Prior experience working in an international context is advantageous.
Proficiency in email management, particularly Microsoft Outlook.
Familiarity with Excel (basic proficiency), with an advanced skill set as a bonus.
Experience in the telematics field is a valuable asset.
Familiarity with any ticketing system is a beneficial skill.
Minimum requirements
National Senior Certificate/ Grade 12.
IT qualification will be an advantage.
Prioritise and manage multiple tasks and adapt to challenging situations.
MS Office Package (Excel – Intermediate).
Working knowledge of IT infrastructure environment, Linux and SQL.
Excellent communication skills, being able to convey complex and difficult issues both verbally and in writing to customers with varying levels of technical expertise. Experience in a Professional Management Tool will be beneficial.
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