African Safari Expert - FITs & B2C experience.Northern Suburbs, CPT – Hybrid/ Remote (Will consider candidates outside of CPT)Working on weekends and public holidays (roster basis)Salary – Highly Negotiable on exp.
+ Monthly Commission + BenefitsThe ideal candidate will have a proven track record of achieving monthly targets and conversion rates, achieving high service levels, and acquiring and maintaining client and supplier relationships. A positive, can-do attitude.
Will consider candidates outside of CPT.Requirements:•Tertiary qualification in Travel and Tourism•FITs & B2C Safari Sales experience (Direct Safari package sales to the consumer/clients) - Essential (More inbound than outbound experience would be preferred)•Tour plan, Travelyst, CRM, Google workspace•Strong knowledge of African destinations, logistics and properties – Experience in Southern and Eastern Africa Safari and a bit of Indian Ocean Islands.•5+ years' experience in the tourism industry specifically selling African safaris.•5+ experience in a sales environment dealing with direct consumers.Skills, Knowledge & Attributes:•Excellent written and verbal communication skills.•Superior interpersonal and organisation skills•Ability to meet deadlines, accept challenges and work under pressure.•Driven sales and customer service skills•Capable of self-management & self-actualization•Highly flexible with ability to work in a fast-paced and dynamic environment.•Diligent, high degree of perseverance and attention to detailResponsibilities:•Manage the entire client interaction from enquiry to post travel.•Sharing your first-hand knowledge of African destinations with potential clients•Preparing exceptional quotations and itineraries matching clients' expectations and budget•Managing the entire booking process with a high level of attention to detail•Invoicing and collecting client payments.•Ensuring all travel documents are accurate and of the highest standard.•Providing top-level customer support at all stages - before, during and after travel•Meeting all monthly sales targets•Going the extra mile to ensure exceptional customer service and a wow factor to all our clients.•Manage all internal systems and procedures efficiently and effectively.