A vacancy exists for an Admission Clerk, based at Life Wilgeheuwel Hospital reporting to the Reception Supervisor. The successful candidate will be responsible for managing the financial and clinical risks of the patient event by ensuring accurate coding, collection of clinical information and accounts submissions of patient hospitalisation to achieve key strategic objectives.Critical OutputsCarrying out admissions, discharges and receptionist duties in accordance with hospital protocolsLiaising with medical aids to obtain authorisation for pre-admission or admissionPerforming general administration duties involved in the admission of patients including coding, billing, finalising and submission of casualty filesReceiving, receipting and handling of cash and completing drop safe register and dropping of cash in designated safesDaily management of the No-Auth screens to facilitate patient authorisationAdhering to all Pre-admission, admissions and related protocolsWorking 12 hour shifts including weekends, public holidays and night duty as applicableAnswering the hospital switchboard when requiredCollection of co-payments, deductibles, private fees when applicable as well as related documentationWorking out estimates on system for private patients according to group protocolsPerforming general administration duties involved in the pre-admission and admission of patients.Follow up of unregistered babies with schemes to obtain authorisation for admissionDaily clearing of the rejection screens to manage and reduce financial riskDaily bankingUnderstanding and following the processes of admitting COID (Injury on duty) patients.Other tasks as delegated by Line ManagerRequirementsMinimum Grade 12 Qualification and Computer proficiency in MS Office suite (Word, Excel, Outlook and PowerPoint) - Academic checks will be performed to verify certificates and qualificationsEnglish as a first language – Verbal & writtenStrong customer service ethics and the ability to work under pressure with the ability to multitaskAccurate handling of cash. (ITC and criminal checks will be performed on shortlisted candidates)Must be reliable, motivated, dedicated and hardworkingExcellent communication skills & experience in dealing with customers, with English as a pre-requisite.Knowledge of hospital procedures and medical aid and funder rules is preferableWorking knowledge of Impilo and Imeds or related hospital admission systems will be an advantageShould be able to operate a busy switchboard and have an excellent telephone etiquetteMust have own or reliable transportation to work due to shift working hoursThe position requires an enthusiastic, motivated and well organised individualCompetenciesProblem-solving, analysis and judgementAttention to detailResilienceEngaging diversityProfessional and technical proficiencyExcellence orientationBuilding relationshipsCustomer responsivenessOrganisational awarenessAction orientationEthical behaviourEmail: ****** date: Wednesday, November 6, 2024Internal applicants - Before making an application, you are requested to discuss your application with your line manager. External candidates will also be considered.Life Healthcare is an Equal Opportunity Employer.Thank you for your interest in this opportunity. Kindly note that only shortlisted candidates will be contacted. Applicants who have not been contacted within two weeks of the closing date of this advert, should consider their application as unsuccessful.
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