Closing Date: 2024/09/10Reference Number: MMH240719-3Job Title: Administrator: UnderwritingPosition Type: PermanentRole Family: Client ServicesCluster: Momentum CorporateRemote Opportunity: Some of the timeLocation - Country: South AfricaLocation - Province: Western CapeLocation - Town / City: BellvilleIntroductionThrough our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. We help people grow their savings, protect what matters to them and invest for the future. We help companies and organisations care for and reward their employees and members. Through our own network of advisers or via independent brokers and utilising new platforms, Momentum Metropolitan provides practical financial solutions for people, communities and businesses. Visit us at www.momentummetropolitan.co.zaDisclaimer: As an applicant, please verify the legitimacy of this job advert on our company career page.Role PurposeThe Underwriting Administrator will act as the liaison between the underwriter and the client by communicating decisions, resolving client queries, arranging Fastlane service, and completing documents to enable the underwriting process.RequirementsGrade 12 (NQF Level 4)1 Year experience in an insurance administration environmentMS Office (Outlook, Excel and Word)Experience in Employee Benefits is preferredUnderwriting administration experience is preferredDuties & ResponsibilitiesAnswer queries telephonically and electronicallyCheck and update data and underwriting requirements in order to determine action required on status reportComplete required documentation as per departmental guidelinesKeep abreast of product and industry knowledge in order to efficiently respond to member queriesIdentify risks to the company and escalate accordinglyTake ownership of client queries and provide first time resolution to ensure client retention and satisfactionCompetenciesPlanning and Organising skillsAccountabilityAttention to detailCustomer orientationCommunicating with impact
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