Administrator Pharmacy (Yes Programme ) 12 Months Contract

Listing reference: medip_001085
Listing status: Under Review
Apply by: 18 June 2024
Position summaryIndustry: Pharmaceutical Sector
Job category: Pharmaceutic
Contract: Fixed Term Contract
Remuneration: Stipend and Transport Allowance
EE position: Yes
IntroductionPrimary purpose of the job is to handle administrator related rejections professionally and within SOP's and SLA. Action diary handling, LIFEDA Mailbox delivery confirmations, and follow-up on queries within required timelines.
PRINCIPAL DUTIES AND RESPONSIBILITIESKEY PERFORMANCE AREAKEY PERFORMANCE INDICATORSOperational and quality performanceCompletion of daily allocated work according to SLA requirements.Queries appropriately followed up until finalized.Telephonic interaction with patients and other health care professionals where needed.Competency in SOP assessments.Customer service and internal process compliance (Quality assurance)Professional treatment of clients in accordance with company standards.High level of confidentiality maintained.Productivity and Time managementProductive and available according to hours as stipulated in contract.ESS: Responsibility to manage leave in accordance with company policies.Eco time compliance: Daily clocking procedures in accordance with company policies.Compliance with Company Policy relating to Housekeeping.
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