Job Summary:
We are seeking a highly organized, proactive, and detail-oriented Restaurant Administrator/Executive Assistant to support the management team in the day-to-day operations of our restaurant. The ideal candidate will be responsible for providing executive-level assistance, managing administrative tasks, coordinating schedules, and ensuring smooth communication across departments. This role requires excellent multitasking skills, a strong ability to prioritize, and a passion for the hospitality industry.
Key Responsibilities:
1. Executive Support:
Provide administrative support to the restaurant owner and management team, including managing calendars, coordinating meetings, and handling correspondence.
Prepare reports, presentations, and documentation as needed.
Assist with project management, tracking deadlines, and ensuring timely completion of tasks.
2. Office & Administrative Management:
Maintain restaurant files, records, and documents, ensuring they are organized and easily accessible.
Oversee office supplies and inventory, ensuring adequate stock levels.
Handle communications with suppliers, vendors, and service providers.
Process invoices, receipts, and payments; liaise with the finance department as necessary.
Manage restaurant licenses, permits, and renewals.
3. Operational Support:
Assist with the coordination of staff schedules, timekeeping, and payroll management.
Support recruitment processes, including job postings, interview scheduling, and onboarding.
Coordinate internal and external communications, ensuring smooth flow of information.
Maintain and update point of sale (POS) systems and handle administrative tasks related to MarketMan or similar inventory systems.
4. Event Planning & Guest Relations:
Assist with planning and coordinating special events, promotions, and marketing initiatives.
Handle guest inquiries, complaints, and reservations when necessary, providing a high standard of customer service.
Collaborate with the marketing team on social media updates, newsletters, and restaurant promotions.
5. General Support:
Provide on-the-ground assistance during peak service times as needed.
Handle other ad-hoc tasks as requested by management.
Qualifications:
Proven experience as an administrative assistant, office manager, or executive assistant, ideally in the hospitality or restaurant industry.
Strong organizational skills with the ability to multitask and prioritize effectively.
Excellent verbal and written communication skills.
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with POS systems (e.g., Lightspeed K-Series) and inventory management tools (e.g., MarketMan).
Knowledge of bookkeeping or basic accounting principles is an advantage.
Ability to work in a fast-paced environment and handle confidential information with discretion.
A proactive attitude with problem-solving abilities.
Preferred Skills and Experience:
Previous experience in a restaurant or hospitality environment.
Familiarity with restaurant operations, including scheduling, payroll, and vendor management.
Experience with social media and digital marketing tools is a plus.
Work Environment:
This role may require working on weekends, holidays, or during peak restaurant hours as needed.
If you're passionate about hospitality, thrive in a fast-paced environment, and are looking for a dynamic role supporting restaurant operations, we'd love to hear from you!
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