Administrative Coordinator, Student Engagement Date Posted: 08/07/2024
Req ID: 39170
Faculty/Division: Student Life
Department: Student Engagement
Campus: St. George (Downtown Toronto)
Position Number: 00044588
Description: About us:
Student Life connects life to learning. We believe every student should have the opportunity to participate in university life actively and find connection and community while discovering new ways of thinking and being in the world. We provide resources, support and engagement opportunities that are inclusive and accessible, ensuring every student can build experiences that set them up for a lifetime of success.
Within the Division of Student Life, the cluster of Student Life Programs and Services supports students as they achieve personal, academic, career and civic goals. Together with staff, faculty, students, alumni, employers and community partners, we provide an integrated and coherent path to success that reflects our students' diversity.
To align with our strategic priorities, we encourage individuals from Black, Indigenous, and racialized communities to apply.
Your opportunity:
Under the general supervision of the Director, the incumbent provides administrative support for the Student Engagement team, including general office support (e.g. scheduling, general inquiries, filing, data entry, following up with students and campus partners); coordination of staff onboarding and related logistics; scheduling of events, room bookings and reservations; and other administrative tasks (e.g. key inventory, FIS requests, caretaking, office supplies, mail etc.). This position also provides front line support for the resource lounge and some reception duties, responding to inquiries.
The incumbent must present a professional image by interacting knowledgeably and courteously with a variety of individuals including senior administrators, faculty, staff, students and community members. This position requires excellent communication, analytical, organizational and time management skills. The incumbent must be able to carry out a broad range of duties while exercising tact and good judgement.
Your responsibilities will include: Acting as the first point of contact for general enquiriesResolving issues within the scope of the role and escalating problems as requiredDocumenting and maintaining standard operating proceduresAdvising students on the interpretation of rules and regulations regarding the use of space and organizing events on campusDetermining logistical details and activities for events and/or programmingBooking rooms and arranging appropriate accommodationsEssential Qualifications: Advanced College Diploma (3 years) or an acceptable equivalent combination of education and experience.Minimum three years related experience in a student services position, in an administrative role.Experience working with a student development approach.Experience providing excellent customer service to a wide variety of diverse stakeholders.Experience with maintaining office systems (including databases) and interpreting office guidelines.Familiarity with the University of Toronto, its policies, procedures and their application.Advanced computer skills in Microsoft Office.Ability to analyze data and produce effective reports.Excellent oral and written communication, interpersonal, active listening, analytical, decision-making and organizational skills.Demonstrated initiative, accuracy and attention to detail.Ability to organize a fluctuating workload in a changing environment under pressure to meet deadlines.Ability to work effectively both independently and within a team environment.To be successful in this role you will be: Multi-taskerOrganizedTactfulTeam player Closing Date: 09/06/2024, 11:59PM ET
Employee Group: USW
Appointment Type: Budget - Continuing
Schedule: Full-Time; This position is fully in-person.
Pay Scale Group & Hiring Zone:
USW Pay Band 09 -- $66,715. with an annual step progression to a maximum of $85,319.
Job Category: Administrative / Managerial
Recruiter: Blythe Campbell
Lived Experience Statement
Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply.
Diversity StatementThe University of Toronto embraces Diversity and is building a culture of belonging that increases our capacity to effectively address and serve the interests of our global community. We strongly encourage applications from Indigenous Peoples, Black and racialized persons, women, persons with disabilities, and people of diverse sexual and gender identities.
Accessibility StatementThe University strives to be an equitable and inclusive community, and proactively seeks to increase diversity among its community members. Our values regarding equity and diversity are linked with our unwavering commitment to excellence in the pursuit of our academic mission.
If you require any accommodations at any point during the application and hiring process, please contact ****** .
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