Job Description To provide required support and services to both internal and external stakeholders related to policy administration (e.g. renewals, policy endorsements, etc) and ensure continuous service to customers within agreed service level agreement.
Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.
As part of our team in FNB Commercial Insurance, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now's the time to imagine your potential in a team where experts come together and ignite effective change.
The Ideal candidate must have the following exposure: Manage costs/expenses within approved budget to achieve cost efficiencies. Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME's, project managers and senior staff members. Resolve all customer queries efficiently, and within agreed timelines. Deliver exceptional service that exceeds customers' expectations through proactive, innovative and appropriate solutions. Monitoring of changes in laws, regulations, initiatives and relevant industry practices, drafting and implementation of appropriate interventions. Comply with governance in terms of legislative and audit requirements. Set up and maintain filing systems for the business unit to ensure efficient service is provided. Maintenance of all administrative processes for the department's operational activities. Provide efficient and effective administration support to ensure accuracy in the functional area. Provide timeous and accurate management information. Plan and manage performance, skills development, employment equity, talent and culture of team in order to improve innovation, achieve efficiencies and increase competencies. Manage own development to increase own competencies. You will have access to: Opportunities to network and collaborate. A challenging working environment. Opportunities to innovate. We can be a match if you are: Adaptable and curious. Sales driven. Thrive in a collaborative environment. Client-centric. Minimum Qualification: FAIS accredited qualification. RE5. DOFA statement – dated not longer than 3 months. Must have obtained product specific training. Apply now if you are interested in taking the next step. We look forward to engaging with you!
Appointments will be made in line with FirstRand Group's Employment Equity plan. The bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.
Job Details Application Closing Date: 29/09/24
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