Admin Associate

Description The ideal candidate for this position will oversee documentation gathering and administration, handle customer queries, process customer payments, refunds, and credits, and contribute to the management of the homechoice Showroom's stockroom on a daily basis.
The primary goal of all Showroom activities is to enhance and boost sales revenue through the individual efforts of each staff member.What you will love doing in this role Enhancing the customers interaction through a positive sales & service experienceProvide excellent product and process knowledge Store visual merchandising & housekeeping Manage the goods returned & store administrationManage catalogue stock managementDaily store stock management dutiesManage day to day administration & reporting General housekeeping Manage the customer journey account opening and order processingNew Business activations Requirements What you'll need to do this role A completed grade 12/Matric/NQFL 3/ NQFL 41 year + retail stores experience1 year + administration experience What we will love about you Energetic with a positive attitudePersuasive skillsAbility to work independently as well as within a teamExcellent communication skillsGood analytical ability and attention to detailResilient and change orientated Behaviors we love Wow my customer Walk in my customers' shoesDeliver on my promisesDeliver insight-led solutions my customers need Treat the business as?my own Take accountabilityBe curious, creative & explore opportunitiesDo it right & at the right time Play as a team Be helpfulBe inclusiveFind the fun