The purpose of this role is to effectively manage the implementation and execution of Ad Ops strategies and the day-to-day communication with clients to help achieve their goals.Job Description:Key responsibilities:Ensures digital campaigns are trafficked effectively to achieve expected performance targetsOwns implementation of Ad Operation recommendations and is responsible for troubleshooting within platform (e.g.
GCM)Ensures campaigns are set up correctly and ad creative are in the correct formatProactively reviews and manages client data to ensure optimal performance on all campaignsTracks and reports on campaign results, gathers data analysis and participates in weekly callsIdentifies non-compliance with established taxonomies and initiates correction processes to ensure data consistencyOversees the campaigns' performance against client key performance indicatorsDevelops and maintains relationships with client team and other disciplines to nurture performance growthDrives effective client relationships with accurate and timely performance communicationDelivers accurate campaign setups and thorough testingManages and prioritises the executive and analyst workflowEnsures best in class delivery of Ad Ops workBuilds strong relationships across client services team and with clientDelivers ongoing training to the team to ensure consistent and industry-leading expertise around ad serving platforms and other relevant technologyCommunicates and manages relationships with internal and external clientsCommunicates and manages relationships and training with media partnersEnsures all campaigns are trafficked in compliance with established data taxonomiesProvides subject matter expertise in at least one connected tech stack (i.e.
Google)Deploys site side tracking across multiple tag management solutions (e.g.
GTM)Supports operational activities and drives excellence in customer service through accurate and consistent delivery and supplier operationsSupports a culture of operational excellence in all client operations processes and activities.Supports the team in running analysis and problem-solving sessions to improve day-to-day work and support in resolving issues with the broader businessCollaborate with 3rd party suppliers, including digital agencies and partnersDevelops key media owner and senior client relationships to enhance our offeringUphold a positive working culture, ensuring the organization is recognized for maintaining a strong reputation with all internal and external stakeholdersEnsure monthly reporting and insights sessions take place and that the actionable outcomes are implemented by specialists.Attend key client meetings with campaign managers.Drive effective collaboration across account manager teams.Integrate and articulate digital thinking, platforms and solutions within the planning teamsEstablish innovative shared strategy products and processes.Location: SandtonBrand: AmplifiTime Type: Full timeContract Type: Permanent
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