Accounts Manager

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Job DescriptionDevelop and manage relationships with a portfolio of major customers, focusing on the mining sector. Preferably have own mining customer database.
Operate as a main point of contact for all matters specific to customers.
Gain a thorough understanding of customer needs to ensure the development of new customers as well as the growth of existing customers.
Ensure the proposal of solutions and products that will address these customer needs and that once agreed upon, solutions are rendered immediately or products are delivered timeously.
Liaise with the relevant Company Managers to ensure that customer expectations are managed in terms of large stock orders.
Ensure that all customer problems, issues, or complaints are resolved timeously to maintain trust relationships.
Ensure that the correct managers are involved with the negotiation of contracts and agreements.
Ensure that the National Business Development Manager is informed of progress on a daily, weekly, and monthly basis.
Minimum RequirementsMatric or equivalent.2 years experience within the mining industry or currently servicing five or more large customers.In the process of completing or a completed Sales or Marketing degree/diploma from an accredited institution will be an advantage.Good communication and interpersonal skills.Ability to solve problems and negotiate solutions.Report writing skills.Presentation skills.Computer literacy - Microsoft Office suite.Must reside in the region of responsibility or be willing to relocate at own expense.Seniority LevelEntry level
Employment TypeFull-time
Job FunctionSales and Business Development
IndustriesWholesale
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