Accounts Assistant - Protea Hotel Fire & Ice! by Marriott Johannesburg Melrose ArchJob DescriptionPOSITION SUMMARYCheck figures, postings, and documents for correct entry, mathematical accuracy, and proper codes. Organize, secure, and maintain all files, records, cash and cash equivalents in accordance with policies and procedures. Record, store, access, and/or analyze computerized financial information. Maintain accurate electronic spreadsheets for financial and accounting data. Classify, code, and summarize numerical and financial data to compile and keep financial records, using journals, ledgers, and/or computers. Prepare, maintain, and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Complete period-end closing procedures and reports as specified. Prepare, review, reconcile, and issue bills, invoices, and account statements according to company procedures.Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Address guests' service needs in a professional, positive, and timely manner. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones and emails using appropriate etiquette. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Perform other reasonable job duties as requested by Supervisors.Policies and ProceduresMaintain confidentiality of proprietary materials and information.Protect the privacy and security of guests and coworkers.Follow company and department policies and procedures.Perform other reasonable job duties as requested by Supervisors.Guest RelationsAddress guests' service needs in a professional, positive, and timely manner.CommunicationSpeak to guests and co-workers using clear, appropriate and professional language.Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call.Talk with and listen to other employees to effectively exchange information.Working with OthersSupport all co-workers and treat them with dignity and respect.Develop and maintain positive and productive working relationships with other employees and departments.Physical TasksEnter and locate work-related information using computers and/or point of sale systems.Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.General Finance and AccountingCheck figures, postings, and documents for correct entry, mathematical accuracy, and proper codes.Record, store, and/or analyze information using property software.Organize, secure, and maintain all files and records in accordance with document retention and confidentiality policies and procedures.Access computerized financial information to answer general questions as well as those related to specific accounts.Classify, record, and summarize numerical and financial data to compile and keep financial records, using journals, ledgers, and/or computers.Maintain accurate electronic spreadsheets for financial and accounting data.Complete period-end closing procedures and reports as specified.Prepare, maintain, and distribute statistical, financial, accounting, auditing, or payroll reports and tables.Control and secure cash and cash equivalents for property according to cash handling policy and procedures.Code documents according to company policies and procedures.Generate finance/accounting reports from computer system as needed.Analytical SkillsArithmetic ComputationComputer SkillsLearningInterpersonal SkillsTeam WorkInterpersonal SkillsCommunicationsEnglish Language ProficiencyPersonal AttributesIntegrityDependabilityOrganizationDetail OrientationGeneral Finance and AccountingMicrosoft OfficeEducationHigh school diploma/G.E.D. equivalentRelated Work ExperienceAt least 1 year of related work experienceSupervisory ExperienceNo supervisory experience is requiredMarriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
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