A company that offers a comprehensive range of interventions, from the selection of people to be trained and the designing of the course material to the actual training has an exciting opportunity for a quality-oriented Account Manager in GautengDegree or Diploma or equivalent with sales and or marketing/management/SDFAt least 2-3 years or more sales experienceMust have Technical experience in Training Development spaceMust have own vehicleClient Development and Validation: Identify and validate selected client opportunitiesCollaborate with other stakeholders to provide a conceptual solution that is aligned to the clients' needsDevelop a conceptual proposal and submit / present in line with Adcorp and ATS's Corporate IdentityEnsure client has a full understanding of the proposal and refine the proposal to ensure 100% alignment with the client's needsObtain client sign off of the proposal / solution.Finance:Agree on business terms and articulate these into the Service Level Agreement to the clientEnsure invoicing process is clearly understood and communicated to internal stakeholders – P.O process etcEnsure Service Level Agreement is signedIn the instance of a new client, liaise with finance to open a new client account in line with Adcorp process and policiesAny deviation from 30 day payment terms to be escalated to finance.Customer Service:Ensure a thorough briefing of all client information and project documentation to the Operational team responsible for delivery on the projectEnsure client reports are to standard and provided timeously to the clientLiaise with operations to ensure clients needs are being delivered on and to proactively manage any delivery challenges, through the operations teamAdministration:Update the sales pipeline weeklyUpdate the CRM with the appropriate informationPrepare and present sales reports including sales turnover, sales pipeline, and areas of proposed client based to the Manager monthlyPost sales stakeholder management:Ensure on-going relationship building to retain the client and to identify new sales opportunitiesEnsure client is aware of ATS differentiation at all times.FinancialAchieve agreed sales targets.Ensure Operational approval of all costings to clients and the achievement of budgeted GP's.MarketingContinually research and network to stay abreast of global trends, consumers competitors customers/partners satisfaction levelsAttend conferences and networking opportunitiesExcellent verbal and written communication skills (including tender-proposal proficiency, face to face and telephonic)Strong business acumen/ ability to hold in-depth discussions on business topicsInnovation and creativity in the development of products and solutions for clientsCustomer/client focusPro-active, structured, deadline focused and passionate about learning and developmentFlexibleResults-drivenAbility to work independentlyStrong interpersonal skills and ability to operate in different culturesConflict resolution and negotiation skillsProven track record of achievement of sales targetsStrong understanding of client and market dynamics and requirementsUncompromising standards of excellence, integrity attention to detailAbility to work in a structured environment
