Account Manager II Are you data-driven and customer-centric? Do you enjoy building solid relationships resulting in revenue and growth? About the Role As an Account Manager, you will grow revenue from existing firms within a defined customer group. You will deliver or exceed an agreed set of financial targets and objectives, through high-quality Account Management. You will support managers and directors with team leadership, EOS development, reporting, training, and team coaching. Responsibilities Coaching and up-skilling team members to achieve common goals. Adhering to planning, documentation, reporting and data recording in line with agreed methods and targets. Achieving or exceeding targeted revenue for products by identifying up-sell or cross-sell opportunities. Identifying key account issues, needs and demonstrate the business value of LN products. Ensuring customer experience is in line with agreed targets, in terms of quality and frequency of contact. Building solid relationships with key decision makers and influencers resulting in revenue protection and growth. Requirements Have excellent Product (Print/Online), Domain and Market knowledge and experience of adopting new products. Be able to become a role model, with positive influence within the team and wider business. Be a solid consistent performer demonstrated through consistently meeting or exceeding expectations. Have excellent communication skills essential, as well as time management and planning. Demonstrate the ability to spot commercial opportunities, with a successful customer services and sales support background. Have experience working within a B2B sales environment and retaining and growing customers. Work in a way that works for you. We promote a healthy work/life balance across the organization, with various flexible and remote working options available to employees. Working with Us LexisNexis Legal & Professional is proud to be an equal-opportunity employer. We are committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Together, we are building a diverse and inclusive workplace. Working for you We believe in a healthy work/life balance. We know that your well-being and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: Comprehensive, multi-carrier health plan benefits Disability insurance Dependent care and commuter spending accounts Life and accident insurance Retirement benefits (salary investment plan/employer stock purchase plan) Modern family benefits, including adoption and surrogacy About our Team LexisNexis is a data and analytics company with 10,500 colleagues serving customers in more than 150 countries. We're one of the largest information and analytics companies on the planet. We design solutions that help our customers increase productivity, improve decision-making and outcomes, and be more successful. LexisNexis, a division of RELX, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know.
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