Account Manager (FMCG /Stonefruit / Blueberry / Detail Oriented / Client Relationships / Problem Solving)Paarl, South Africa | Posted on 08/04/2024
We are seeking a dedicated and results-oriented Account Manager to take charge of our stonefruit and blueberry sales initiatives in designated markets. The ideal candidate will excel in cultivating and nurturing customer relationships, implementing strategic marketing programs, and maximising returns for our growers while optimizing the company's profit margin.
Key Performance Outputs: BuildTrusting Relationships: Develop and nurture trust with major customers to maximizegrowth opportunities and foster long-lasting partnerships.
EfficientProgram Delivery: Ensure timely and efficient delivery of programs and sales to customers,meeting their expectations and building satisfaction.
SalesGrowth: Play a vital role in generating new sales, contributing to the growth ofexisting accounts, and meeting set targets.
GlobalEngagement: Travel abroad to maintain and secure customer programs, facilitating salesacross various international markets.
Reportingand Forecasting: Prepare regular progress reports and forecasts for both internal and externalstakeholders, keeping everyone informed and aligned.
CRMManagement: Ensure accurate and up-to-date customer information on the CRM system,supporting effective communication and decision-making.
MarketingCollaboration: Confirm and manage seasonal marketing plans with customers, aligning strategieswith business objectives.
SalesProcess Management: Oversee the entire sales process, from order creation to finalization, ensuringtimely fulfillment and accurate costings.
InnovativeProblem-Solving: Resolve customer issues, handle complaints, and initiate solutions to maintaintrust and satisfaction.
FinancialManagement: Ensure client payment terms, credit limits, and price sheets are in place, andmanage debtors for timely payments.
Requirements Qualifications/Experience: Only applicants who meet the outline role requirements will be considered.
BCom Degree with a Marketing / Logistics / International Trade as a Major.
NB!! Experience in a similar role within a fresh produce / FMCG / perishable goods organisation is a non-negotiable.
Technical/Functional: Knowledge of CRM software advantageous Knowledge of ERP system advantageous ( eg Netsuite) Fruit marketing knowledge and some degree of product knowledge
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