Apply by: 17/09/2024We're on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below:To see what life at Capitec is all about and complete a short assessment, please click here!Once you have completed the above, finalize your application by clicking apply below.Purpose StatementTo support with the day-to-day running and maintenance of portfolios by providing a central office-bound contact point for customer service queries/requests, administration assistance, and adding value to clients through the identification of cross-selling opportunities, monitoring all loan facilities in the portfolio on a daily basis against set parameters/conditions.ExperienceMinimum:At least 5 years, of which 1 year should have been spent in the Business Banking environment.Experience in preparing and motivating credit applications is essential.Qualifications (Minimum)Diploma in Commerce or Banking.Qualifications (Ideal or Preferred)Bachelor's Degree in Banking or Commerce.KnowledgeMinimumThe features, benefits, and value propositions of respective company product/service offerings.General banking practices and procedures.Understanding of how Business Banking operates, as well as understanding the business risks, industry risks, and financial requirements pertaining to the business market.Credit principles and practices, including an understanding of credit application, securities, and balance sheet requirements.The Financial Intelligence Centre Act (FICA).Administration processes and procedures pertaining to Business Banking transactions.Client relationship management and service principles.IdealCompetitor product offerings/channels/operational and marketing tactics would be advantageous.Capitec/Business Bank systems and processes.SkillsCommunication skills.Negotiation skills.Problem-solving skills.Analytical skills.Planning, organizing, and coordination skills.Conditions of EmploymentClear criminal and credit record.Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals.
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