1St Line Network Support Engineer

On-Site Support: Visit client sites twice per week in Pretoria and MTN Roodepoort to perform daily health checks and high-level inspections of firewalls and APNs.

Monitoring & Reporting: Proactively monitor network links, report on Link QOS parameters, and ensure optimal performance of the network infrastructure.

Network Management: Perform high-level checks and maintenance on firewalls, and manage APN configurations.

Technical Support: Provide 1st line technical support, troubleshooting network issues as they arise.

Qualification: Network qualification, such as CCNA, is required.

Technical Knowledge: Understanding of MPLS, SDWAN, BGP, and routing protocols. High-level understanding of firewalls and APN configurations.

Experience: 2+ years previous experience in a network support role is essential.

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