Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa's biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let's reach for the stars.We have an amazing opportunity for x4 Betting Clerks. Do you think you have what it takes to be our newest Purple Star?The successful candidate will be responsible for managing the operations of the branch in terms of taking customer bets, increasing stakes, managing cash, doing payouts, customer services and compliance.With Hollywoodbets You Will:Innovate and create as part of a like-minded, authentic Team eager to achieve goals.Embrace challenges and the thrill of working in a vibrant and fast-paced industry.Grow with our development plans and culture that allows you to further your career.You Bring:1-2 years' experience in the Gaming industry.A Bonus To Have:Valid driver's licenseRelated Diploma/DegreeMatricWhat You'll Do For The Brand:Branch GrowthEnsure betting boards are updated timeously.Updating of memos, card changes, results and scratchings which occur throughout the day.Be knowledgeable on all betting rules, odds and pay-outs.Inform the Team Leaders/ Betting Manager when laying large bets that do not require confirmation.Sales AdministrationManage cash within the branch according to defined processes/procedures and minimize risks of theft/fraud.Be alert to emerging attempts to defraud the company.Cash ManagementEnsure accurate float amounts at the beginning of shifts to ensure balancing at end of day.Conduct interim checks with the team leader on duty.Deal with all cash shortages immediately, ensuring they are recorded correctly.Branch AppearanceEnsure the branch is always neat and tidy according to Hollywood standards.Maintain workstations in good working condition.Comply with all procedures to prevent losses to the company.Customer ServiceProvide good customer service by being friendly, helpful, polite, and courteous at all times.Pro-actively address customer complaints and ensure positive feedback.Build strong relationships with regular customers.Create a customer-centric culture within the branch.ComplianceAdhere to the company's internal control policies.Comply with the code of ethics and escalate fraudulent activities.Ensure correct uniform is worn when on duty.Team members on duty are not allowed to take bets or utilize the Limited pay-out machine.ValuesActively promote the Hollywood values.Live the values and lead by example.What You'll Bring To The Team:Good analytical skills.Strong computer skills.Creative skills.Strong sense of accountability.Ability to work under pressure and meet deadlines.Excellent attention to detail.Effective planning skills to meet deadlines.
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