Workshop Manager

Qualified Artisan: Millwright, Electrician, Diesel and/or Petrol Mechanic, plus experience with forklifts or similar material handling equipment. Previous management experience essential Duties will include - Meeting set targets in terms of technical work to be carried out: services, rework and PDI inspections Overall responsibility to manage the team reporting to this position (manage team by means of continous technical assistance / coaching and on-the-job training to all technical team members; overall responsibility to ensure quality of service; ensure optimum response time and professional service at all time; evaluation of Technicians training needs and ensuring lack of knowledge / skills are addressed; perform quality checks on work carried out; ensure required turn-around times are adhered to; supervise quality and completion of appropriated apprentice modules etc.) Sound financial management of team in line with budget and department strategic objectives (ensure all company policies and set targets are met in the following areas: rework, work in progress, labour recovery targets, team and department GP and contribution, management of consumables and other overheads etc.) Ensure OHSACT requirements are met on own and customer premises and that all regulations are adhered to Drive customer service excellence (build and develop strong, loyal relationships with internal and external customers, foster and maintain dedication to service excellence in every aspect of work carried out; ensure timeous feedback / communication to colleagues and customers, ensure internal and external CSI targets are met etc.) Ensure team contributions are focused to grow department in line with company requirements