Do you want beneficial technologies being shaped by your ideas? Whether in the areas of mobility solutions, consumer goods, industrial technology or energy and building technology - with us, you will have the chance to improve quality of life all across the globe. Welcome to Bosch!
Job DescriptionDeploy, control, and develop all concept activities in workshops (quality, processes, skills, business development, and communication)Drive the acquisition of new workshops and network expansion, including organizing candidate meetings and assessmentsEvaluate the market to identify and recruit suitable candidates for workshop concepts, evaluate their business potential, and prepare them for joining the Bosch workshop networkEnsure workshops meet Bosch Car Service (BCS) requirements (CD/CI, training, processes) and address improvement opportunities from audits and assessmentsEnsure the implementation of concept packages to workshop partners, achieving economic targetsEnable workshops to maximize turnover and performance while adhering to supplier strategy, quality, and service standardsEstablish development plans for workshops in cooperation with wholesalers and sales teamsMonitor and guide workshops on Bosch Service Excellence implementation and performanceFacilitate and guide workshops on participation in campaigns and promotional B2C activities, including sales promotions and local advertisingAssist in resolving customer complaints, ensuring high levels of customer satisfaction, and maintaining service standardsParticipate in national and regional BCS conventions and meetingsProvide feedback to regional and country functions on market developments and competitionRegularly communicate and report on workshop performance and developmentQualificationsEDUCATION Matric CertificateRelevant Degree or equivalent experience in business or automotive fields.Honours degree in Business Management as an added advantageValid Driver's License is mandatorySKILLS Proficient in English (Speak, read, and write)PC literate with excellent skills in MS OfficeProficient in workshop business analysis and developing actionable plansAbility to work under pressure and meet deadlinesHigh efficiency in time managementStrong communication and presentation skills, with ability to build sustainable relationshipsPERSONAL CHARACTERISTICS Self-motivated and self-disciplinedProven experience in workshop management, business development or salesStrong understanding of the automotive industry and workshop operationsEntrepreneurial mindset with a strong orientation towards achieving targetsAbility to empathize with workshop owners and understand their business challengesStrong brand orientation and dedication to Bosch Car Service standardsDecisive, proactive, and able to adapt strategies to market needs
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