Reference: 9731 AV Consultant: Anneke Viviers Job Description: Client relationship managementDevelop and maintain strong, long-lasting relationships with key stakeholders.Create unique engagement between the key account customers.Serve as the primary contact for key accounts, addressing their inquiries, concerns and needs in region.Conduct regular business reviews to assess client satisfaction, identify areas for improvement and provide solutions.Sales growthAchieve sales targets, volume objectives set for assigned key accounts.Identify new business opportunities within established accounts through upselling and cross selling strategies.Understand specific needs, opportunities & customer requests to target future growth.Collaborate with sales team to develop customised solutions and proposals tailored to meet key client needs and requirements.Account planningDevelop and implement account plans aligned with company objectives.Forecast and track key account sales and profitability.Analyse market trends and competitor activities to identify potential risks and opportunities within key accounts.Internal coordination, leadership and controlPerform brand/product trainings on all levels to enhance product knowledge to sell with confidence.Understand each SKU/product costing, while being comfortable with the ROI calculation formula/table to always maintain and improve profit margin.Contract negotiationNegotiate contracts and agreements with key account clients to ensure terms and conditions are favourable to the company.Monitor the performance of and compliance with contract / sla.Execute promotions and listing drives & brand representation.Maintain an awareness of all competitors' current promotions and advertisements.Execute promotions and marketing strategies for all key account customers.Execute and represent special events, festivals, and marketing programs to enhance the image and reputation of the brand in the marketplace.Implement and distribute point of sale materials for key accounts.Act as brand ambassador, when necessary, on site or in the field.Participate in welcoming clients and prospects on and off site.Contribute actively towards developing the scope of product and brand awareness.Contribute to intra-group synergies.Participate in group meetings and leverage group.Contribute to improving margins and cashflow/working capital.Monthly activity to ensure reduction of slow rotation stock.Monthly monitoring of margin along with management controllers, to reduce any differences.Qualifications: Grade 12 Diploma or similar qualification in Business management5 years' experience in South African sales environment.Exceptional Relationships skillsStrong negotiation, communication (presentation skills) and interpersonal skills.Proven track record of successful sales growth and business development within the wine industryCape Wine Academy or WSET will be beneficialHow to Apply: Email your comprehensive CV to ******.If you are already registered, please forward your CV and the relevant reference number to the consultant with whom you are currently registered in order to avoid duplicity on our system.We reserve the right to only conduct interviews with candidates of choice.Applicants who have not received feedback within 30 days from the closing date must please accept their application as unsuccessful.
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