Wellness Assistant

AREAS OF RESPONSIBILITY: Customer Experience Be professional Approach all customers, greet, smile and offer assistance Identify customer needs in order to provide optimal experience Takes responsibility for serving the customer and finding solutions to customers' queries Apply Selling Skills Meet customers needs and expectations by asking, listening to and advising customers as to options/services/products available Offers alternatives to the customer if merchandise is not available Achievement of sales and unit targets Knows what new lines and promotions have come into the store Specialise in all departments through focussed supplier training and prescribed booklist completion Store Disciplines & Productivity Opening & closing procedures are followed To ensure all merchandising principles are in place at all times and that every item is ticketed Minimise Shinkage Ensure accurate stock counts & checking of product expiry dates Cash handling - assist at point of sale and with cash ups JOB SPECIFICATIONS: Minimum 1 year Wellness Warehouse experience as a Sales Assistant MUST HAVE A QUALIFICATION IN COMPLIMENTARY MEDICINE, CHINESE MEDICINE, HERBALISM ETC.
Applicable Wellness Academy Foundation Training & Specialisation Training All supplier training Fully computer literate Very good written and verbal communication skills Ability and willingness to work weekends and extended retail hours Competency Assessment Achieved EE Position: No OFFER: Remuneration based on a 'cost to company' model and performance incentives.
All permanent team members are required to join the company's provident fund and risk benefit.
Medical aid options are available.
20 days annual leave Birthday leave Team member discounts on in-store and online purchases Ongoing learning and development through our in-house Wellness Training Academy and supplier training.
Opportunities to be involved in CSI initiatives, events, and experiences (environmental and social)