Website Delivery Manager (JB4898)
Client-focused project Leader with WordPress Expertise
Remote (Aligned to UK time zone), South Africa-based candidates
Compensation: Highly Negotiable - based on experience
Employment Type: Full-time
Our client is a forward-thinking digital agency specializing in high-quality, client-centric website solutions. Their team thrives on creativity, precision, and delivering excellence in every project.
As the Website Delivery Manager, you'll be the central figure in the successful completion of website projects, from initial concept to post-launch support. You'll manage client relationships, coordinate project timelines, ensure quality control, and oversee content management, guaranteeing each site meets our high standards for functionality, design, and user experience.
This is a perfect opportunity for a proactive individual who combines technical knowledge with strong client-facing skills and is ready to take the next step into a managerial role.
Qualifications & Skills:
Minimum 3+ years in project coordination or management within a creative or digital agency, demonstrating an ability to juggle multiple projects while upholding top-tier quality and timeliness.
3+ years as a primary client liaison, with proven skills in professional communication, managing expectations, and building strong client relationships.
Solid foundation in WordPress, including content management, website structure, and technical troubleshooting. Experience with website updates and content management is essential.
High accuracy in proofreading and content verification, ensuring an error-free, polished product for clients.
Ability to prioritize and manage multiple projects and timelines, meeting deadlines and exceeding expectations.
A proactive, analytical approach to identifying and addressing project challenges with minimal guidance.
Familiarity with website and graphic design fundamentals, including Adobe Photoshop for image resizing and editing.
Flexible in managing various roles, from project management to technical support and client relations, responding swiftly to changing project requirements.
Fluent in English, with the confidence to interact with clients via phone and video calls.
Key Responsibilities:
Oversee the entire website project lifecycle, from content upload to final launch, ensuring timelines are met and our quality standards are upheld.
Act as the primary point of contact during the project's content upload phase, fostering a positive, professional relationship with clients and ensuring clear, effective communication.
Perform meticulous quality control checks on website content and functionality, both pre-and post-launch, identifying and resolving any issues.
Collaborate with management to continuously improve the client experience, refine workflows, and enhance systems and processes for streamlined delivery.
Liaise with design and development teams to ensure project goals are aligned, and all client expectations are met.
Manage website update requests and ensure accurate project billing in collaboration with the accounts team, documenting workflows to improve efficiency.
This is an ideal position for a highly motivated individual looking to advance their career in project management within the digital industry. You'll work with a talented team, enjoy a client-facing role, and play a key role in delivering projects that directly impact our client's success.
They are committed to providing a supportive, positive environment where you'll have the opportunity to make meaningful contributions, suggest improvements, and grow within the company.
If you're passionate about digital solutions, possess technical acumen, and thrive in a fast-paced, client-focused setting, this role was made for you.
Please do not apply using Scanned CVs, no supporting documentation is required at this point, this will be requested later.
Kontak Recruitment Disclaimer:
Equal opportunity: All backgrounds are welcomed, with no bias. All are considered based on requirements.
Job specifics: Requirements mirror advertisement, duties may adjust for client needs.
Fair process: Fair assessment, only shortlisted candidates contacted due to volume.
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Offer clarity: Advert is not a binding offer. Written offers based on pre-employment conditions.
No direct link: Advert is not tied to Kontak Recruitment. We assist in the employment process ONLY.
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