Fluidra is growing!
We are looking for a Warranty Technician – Customer Care based at our Head Office in Denver.
Create the perfect pool experience
Fluidra aims to provide a fun and inclusive work environment where our values guide our behaviour.
We strive to provide the perfect pool experience, responsibly.
We have a strong geographical footprint with operations in over 45 countries.
In South Africa, we have a workforce of over 450 staff.
About the roleThe incumbent will be accountable for the provision of a reliable inbound and outbound warranty service which includes repairs on electrical and mechanical pool appliances (Pumps, Lights, DB Boxes & Filters etc.)
and inventory management with regards to spares and assembled warranty stock.
ResponsibilitiesInventory Accountability (For all relevant work)Repairs (Inbound and Outbound Reports)Customer ServiceGeneral AdministrationFluidra is a workplace where everyone can develop.
Minimum RequirementsNational Senior Certificate / Matric / Grade 12 Certificate (Completed)Must be a qualified technician (Electrical Field)Strong technical abilityAir-con/refrigeration experience - AdvantageThree to five years' repair or warranty experience in a similar environment (Pool pumps, Pool lights & Other electrical/mechanical pool equipment, Chlorinators and Pool Cleaners)A strong focus on customer satisfaction and service delivery is essentialKnowledge of the Pool & Spa industry will be an advantageDrivers Licence Code 8, will be an AdvantageTeam playerLanguage - English fluency in speech and literacyThe candidate must be a reliable and friendly individual that works well with others and copes under pressure.So however you identify and whatever background you bring with you, please apply online via this link if this role would make you eager to come to work each day.
Should you not hear back from us within 2 weeks after the closing date, please note that your application was unsuccessful.
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