Warranty & Costing Clerk

Duties includeOEM adherence:Be the vital link between the technical team and the customer, ensuring cost-effective repairs while managing warranty claims in alignment with the OEM requirements. Warranty Claims Management:Load and submit all warranty claims on the system, adhering to standard operating procedures and manufacturer guidelines. Warranty Claim Store Control: Manage and oversee the warranty claim store, ensuring accurate tracking and organization. Warranty Audits: Conduct regular audits of warranty processes to maintain compliance and accuracy. Warranty Parts Disposal:Dispose of warranty parts in line with procedures, coordinating with the Regional Service Manager (RSM) as needed. Follow-Up on Claims and Payments:Track and follow up on outstanding warranty claims and payments to ensure timely resolution. Requirements: Matric (Grade 12)Minimum of 2-3 years in the automotive service industry.Prior experience in a technical role, service advisor role, and/or as a Warranty Clerk.Basic technical understanding and background are essential.Direct experience as a Warranty or Costing Clerk is highly advantageous.Relevant OEM interactional experience is highly desired.Valid, unendorsed driver's license with competent driving skills.Proficiency in computer applications.Knowledge of dealership policies, procedures, and competitive motor industry standards.Familiarity with relevant operating systems (advantageous).Reside within the Gauteng Northern Suburbs or nearbyIf your current experience and skillsets tick majority of the job specification boxes, then: Apply directly now Send your CV to