Supply Chain/Logistics Certificate/Diploma/Degree.
Minimum 3-5 years experience in Warehousing with Management roles and responsibilities for at least 3 of the 5 years.
Knowledge: Working knowledge of warehousing and stock control practices SOPs pertaining to the operation Client requirements including cut off times and KPIs.
Financial principles, budgets, PCL, GCLs, and invoicing HR and IR regulations, policies, processes and procedures Internal and external services pertaining to the operation.
Company IT systems, their role and how they work as well as client IT systems where relevant.
Packaging standards and requirement for warehousing and distribution purposes Warehouse layout, ABC calculations and inventory positioning techniques Company policies and procedures Occupational Health and Safety Act 1993 and the requirements thereof ISO 9001 standard Use of equipment and maintenance costs Responsibilities: Ensure that all Standard Operating Procedures are known, understood, documented, in place, managed and maintained and enforced.
Understand and know how to make use of the various systems in the business.
Ensure optimal storage of stock through maximum utilisation of space (ABC) Ensure cycle counts are carried out daily to maintain high stock accuracy levels with minimal losses.
Ensure stock takes are carried out as per the company and customer requirements.
Ensure that all stock is checked and put away daily.
Ensure that all queries are resolved within 24 hours.
Review operational performance highlighting opportunities for improvement and increased productivity and implementing improvements.
Ensure that all required reports are compiled, analysed, and reported on to senior management as per the required periods.
Ensure action based on analysis of report information.
Ensure that the WIP report and statuses are maintained, and that all PODs are controlled.
Ensure that discipline in instilled and maintained in the operation.
Provide support to ensure that all orders are planned, picked and dispatched on time and correctly, in line with all Company Standard Operating Procedures Ensure procedures are in place to ensure minimal, if not no claims occur Report to management on the functioning of the operation.
Manage and maintain master data including product master and delivery point master applicable to the operation.
Ensure that all the IT systems are working reliably and effectively.
Maintain a good relationship with the customer.
Manage, report on and resolve customer complaints and compliments.
Manage the expectations of the customer and ensure high quality service levels.
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