A vacancy has arisen for a Ward Clerk (E-wing) position based at Life Queenstown Private Hospital, reporting to the Unit Manager. The successful candidate will contribute towards the optimal functioning of the nursing team through effective interdepartmental liaising, communication, and administrative support.Critical OutputsEnsure optimal service levels whilst understanding and striving to achieve targets.To ensure the speedy and effective execution of non-nursing activities.Attend meetings and in-service training as scheduled.Ensuring a safe environment in all areas of the unit through staying up to date with safety standards and protocols.Knowledge of emergency plans and actions.Elimination of medico-legal risks through the correct identification and filing of patient documentation.Maintenance of a positive appearance and behavior within and outside hospital relations.Provide friendly and helpful client service.Live up to the quality principles.Maintain professional secrecy and discretion during contact with customers and colleagues.Ensure effective communication between customers and colleagues.RequirementsGrade 12.Experience within a healthcare environment, including people management and customer service experience.Understanding of the private healthcare industry, its challenges and role players would be an advantage.General administrative experience – at least 2 years.Computer literacy and proficiency in Microsoft Office (Excel, Word) is essential.Coordinating of bookings and patient transport.CompetenciesProblem-solving, analysis, and judgment.Resilience.Engaging diversity.Verbal & written communication and presentation.Influencing.Drive & energy.Excellence orientation.Ethical behavior.Building relationships.Customer responsiveness.Organizational awareness.Leading by example (Key for Managers).Email: ****** date: Friday, September 6, 2024.Internal applicants - Before making an application, you are requested to discuss your application with your line manager. External candidates will also be considered.Life Healthcare is an Equal Opportunity Employer.Thank you for your interest in this opportunity. Kindly note that only shortlisted candidates will be contacted. Applicants who have not been contacted within two weeks of the closing date of this advert should consider their application as unsuccessful.
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