Vice President - Cape Town - South Cape Recruitment (Pty) Ltd

Vice President - Cape Town - South Cape Recruitment (Pty) LtdSouth Cape Recruitment (Pty) Ltd Cape Town3 days agoDescriptionVice President of Operational Excellence InsuranceSalary: Estimated $120,000 - $180,000 per yearOur company specializes in providing analytics and digital solutions to help businesses make better decisions and drive growth.
We use our expertise in transformation, data science, and change management to improve our clients' efficiency, customer relations, and revenue.About the Role:The Vice President of Operational Excellence Insurance will lead and implement a strategic plan for operational excellence within the insurance vertical.
This includes identifying industry best practices, designing frameworks, and standardizing operations.
The successful candidate will approach new business with a fail-safe mindset, develop performance metrics, prioritize process improvements, create a quality management system, and drive adoption of innovative solutions.Key Responsibilities:Develop and implement a strategic plan for operational excellenceIdentify industry best practices and design frameworks for operationsPrioritize areas for process improvement and optimizationCreate a comprehensive quality management systemDrive adoption of innovative solutions and technologiesWe are looking for a highly experienced professional with a minimum of 13 years of work experience, preferably from a BPO background.
The ideal candidate will have strong leadership skills, excellent communication and project management skills, and the ability to inspire and motivate team members.
They must be fluent in English and proficient in MS Office.
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