About Our ClientOur client is a large network of veterinary clinics across Belgium, providing comprehensive veterinary care and services to pets and livestock.Each clinic stands for high-quality and innovative veterinary medicine, with various specialisations referring more than 300 medical staff - including veterinarians and nurses.They focus on various services, such as routine check-ups, emergency services, surgeries, diagnostics, vaccinations, dental care, and specialised treatments. This is supported by state-of-the-art technology and staffed by experienced veterinary professionals.They also emphasize engagement and active participation in community events, pet adoption drives, and educational programs:Sustainability Efforts: Implementation of eco-friendly practices within clinics.Animal Welfare: Commitment to the welfare and humane treatment of all animals.Job DescriptionAs a successful Veterinary Clinic Manager, you will have the following responsibilities:Ensure the smooth operation of the clinic on a daily basis.Set out the medical vision of the practice together with the team and adjust the quality where necessary.Oversee the customer's sense of welcome, ensuring both customer and patient are central; delegate tasks to the team to ensure optimal service.Manage and coach the staff, paying attention to individual questions or feelings; act as a listening ear and mediate where necessary.Handle personnel administration, transmission of monthly performances, leave schedules, waiting schedule, and HR policy within the clinic.Strive to achieve the annual objectives of the practice and closely monitor results and proposed budgets together with your colleagues.The Successful ApplicantAs a successful Veterinary Clinic Manager, you will have the following profile:At least a bachelor's degree (business management, nursing with a master's in management, veterinary medicine with additional management training) or equivalent through relevant work experience.Necessary experience within the medical sector (human or veterinary medicine) as head of department within a hospital environment or head nurse.Fluency in Dutch and English.A mature, independent, and optimistic person with an emphasis on friendliness, service, and discretion, able to manage people respectfully.A healthy sense of responsibility and a positive drive to tackle and solve problems.Strong administrative and communication skills.What's on OfferAs a successful Veterinary Clinic Manager, you will have the following advantages:A challenging job in a leading veterinary clinic and growth project with a lot of attention to training and personal development.A full-time, open-ended position within a dynamic work environment.An attractive salary package with fringe benefits, such as meal vouchers, clothing allowance, net expense allowance, mobile phone subscription, and laptop.
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