Vehicle Service Advisor

We are seeking a dedicated and customer-focused Vehicle Service Advisor to join our team in Witbank. Responsibilities: Serve as the main point of contact between the customer and service department. Schedule and manage vehicle service appointments. Conduct vehicle check-ins, noting service needs and customer concerns. Keep customers informed on service progress and any additional work required. Provide accurate cost and time estimates for vehicle repairs. Handle invoicing and follow-up on customer satisfaction after service completion. Requirements: Minimum of 2 years' experience in a service advisor role or similar position. Strong customer service and communication skills. Basic mechanical knowledge of vehicle systems and repairs. Ability to work in a fast-paced environment and handle multiple tasks. Grade 12 or equivalent qualification. Valid South African Driver's License. Benefits: Competitive salary with performance-based incentives. Company benefits.