Vehicle Finance Performance Specialist - Permanent / Full Time Field Based - Northern Region or Midlands Region Salary - £34,000 per annum + 10% annual bonus potential + £50 per month Broadband allowance G4 – Implementation of project activity or provision of specialist advice within a given policy framework as either technical/operational specialist or team leader.
The role in a nutshell: Develop and maintain excellent working relationships with the designated partners, monitoring their performance levels, assisting them when required and escalating any concerns to the relevant staff if appropriate.
A bit about 'Department': The Sales teams work closely with Centres to support the sale of finance products for New and Used vehicles in the Toyota and Lexus Network. The team is divided into Northern and Southern regions, both overseeing and managing the performance of customer focused finance programmes sold by TFS, facilitating increased sales of New and Used Toyota and Lexus vehicles.
What you'll be doing: Provide a high standard of service to the network partners to maximise volume and profitability from good quality retail business. Work closely with the Vehicle Finance Performance Managers in line with a personal development plan with a view to progress into the Vehicle Finance Performance Manager role. Compile Quarterly Reviews with designated network partners and attend these reviews remotely when necessary. Handle network and field team queries, liaising with the relevant department to reach mutually satisfactory outcomes. Monitor Commission disclosure on the Point of Sales system, ensuring our Centre Network remains compliant. Collate, analyse and produce performance information on a mutually agreed basis for each partner. Key Experience and Skills: Previous experience working within a corporate environment would be desirable. Proven experience of ability to analyse data trends. Good understanding of Microsoft Office products, specifically Excel (v-lookups, macros, Pivot Tables) and PowerBI. Strong presentation skills. Attributes and Behaviours: Excellent verbal and written communication skills. Keen problem solver. Numerate with an aptitude of working with figures/data. Capable of building strong working relationships and liaising with all levels of staff/management and external customers. Our Recruitment process At Toyota Financial Services (TFS) we value everyone and are pleased to be recognised as a Disability Confident Employer, which is a national standard that ensures our processes are accessible to all.
For this role (G6 to G4) we follow a 1st and 2nd round interview process with a member of HR and the hiring Manager/s. The interview will be via Teams and/or Face to Face, so that we ensure you have the best experience.
We are happy to review any adjustment on a case-by-case basis, so please let us know how we can support you to be your best self.
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