Main Purpose / Objective Of The PositionPerform a management and support function in the Utilities department and for Utilities Managers, ensuring that the operation and processes run smoothly, efficiently and effectively.Role Objectives / Responsibilities:To compile monthly billing for clients in line with the required SLA with final sign off:Billing balancing and comparison report for all utilities.Import File – reconcile and check ensure accuracy.Slips – reconcile and check ensure accuracy.Ensure deadlines are met in accordance with the SLAs as per the contracts.Compile monthly Landlord reports accurately and timeously.Report any abnormalities in terms of recoveries.Ensure all changes captured on MYMCs are implemented within SLA timelines.Ensure all queries raised on MYMCS are resolved and responded to within SLA timelines.Undertake tariff confirmations on utility bills annually when new tariffs are applied.Report on energy management and consumption in the portfolio and for the sustainability report.Monitor utilities procedures and compliance within the portfolio.Meet with clients when needed to resolve queries.Provide reconciliations and debit/credit letters to resolve queries.Provide monthly accruals in line with client deadlines.Provide budgets annually for client review in line with client's deadlines.Track and monitor requests for quotes/client PO/installation and completion.Monitor monthly municipal accounts and bill verifications provided – highlight any municipal issues and follow up on resolution.Experience / Education:Grade 12 Senior Certificate with Math.At least 5 years minimum experience within the utilities environment.Knowledge Required:Aptitude for figures and financial skills.Adequate knowledge of specific discipline.Legislation and regulations with regards to municipal/government supply and services requirements.Industry knowledge specific to area of accountability.Computer Literacy.Negotiation skills.Organizing skills.Essential Competencies Required:Adhering to Principles and Values and high level of integrity.Delivering Results and Meeting Customer Expectations.Working with People.Leading and supervising.Following Instructions and Procedures.Learning and researching.Deadline Driven.Desirable:Adapting and responding to changes.Coping with pressure and setbacks.Deciding and Initiating Action.Presenting and communicating information.Achieving personal work goals and objectives.
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