General information Join our CFAO MOBILITY Division !MEETING THE MOBILITY NEEDS OF BUSINESS & INDIVIDUALSComprising the most extensive vehicle retail network in Africa, we provide all mobility-related sectors with a multi-brand offer, partnering with global automotive manufacturers : sales of new and used vehicles, short or long-term rentals, fleet management and maintenance.Our Offer includes the complete automotive offering , including, two-wheelers, marine engines, coaches, lorries, handling equipment, tyres and spare parts.Our production and assembly sites in Africa are a shining example of our commitment to actively support industrialisation in the region and creating an affordable offer.We looking for a USED VEHICLE SALES MANAGER M/F based: South AfricaJob Description :Minimum Requirements: To qualify for consideration, the following requirements are essential:Grade 12 qualification/ equivalent.Computer literacy skills.Clean criminal record.Post-graduate qualification (a Sales/ Marketing/ Management qualification beneficial).Up-to-date knowledge of vehicle legislation and of trade practices.Valid SA driver's license.At least 10 years proven track record of used vehicle sales as a salesperson, with 2 years sales management and marketing skills, knowledge, and experience.Ability to manage and administer a department, to provide organization, systems, and leadership.Be able to motivate a sales team to achieve objectives.Sales qualifications, technical qualifications an added advantage.Profil Request :Job Specification: The successful candidate will be responsible for the following:To establish the staffing levels required to achieve departmental objectives.To select, hire, train and develop sales department staff.To identify departmental training needs in conjunction with training staff.To ensure resultant training programmes are completed and adequate records maintained.Operate staff performance and appraisal systems and ensure action is taken on results.Establish and review sales basic pay and incentive schemes.Ensure all administrative functions, returns, record keeping, and clerical operations are carried out at the appropriate time and kept up to date.Review with General Manager all activities and report systems within the department.Ensure that adequate safety and security procedures exist and are operated.Monitor cleaning of used car stock.Monitor cleanliness of showroom and other sales related areas.Maintain good liaison with other managers.Advise General Manager and all other managers on sales matters.Advise subordinates on appropriate sales related matters.Maintain direct liaison with manufacturer's representatives and all other contacts.Propose special sales promotions as appropriate.Ensure adequate stocks of car and product display materials are available.Formulate marketing plan and initiate used car sales promotions.Analyze local customer/car preference statistics and compare with used car forecasts, acting on any anomalies detected.Handle customer complaints and ensure corrective action is taken.Maintain records of customer complaints and congratulations for analysis and use as required.Review all pricing policies, discounts and "trade-in" dealing to maintain dealership profitability.Monitor costs and general condition of demonstrator fleet.Monitor sales department financial performance weekly.Monitor credit and finance commission income to ensure budget requirements are met.Monitor outstanding debtor situation and take appropriate action.Ensure that all trading and stockholding of vehicles is within allocated floor plan facilities.
