Usa Customer Experience Expert

Are you passionate about cycling, skilled in customer service, and an excellent communicator? We're looking for someone who loves cycling and wants to share that enthusiasm while delivering top-notch service. This exciting role is based in the heart of Stellenbosch, offering the chance to work in a fast-paced environment, engage with international customers, and contribute to the growth of our bicycle insurance business.
The perfect fit for this role? A passionate cyclist with in-depth technical knowledge of bicycles, including components, brands, and the ability to assess repair needs accurately. You have 2–3 years of proven experience in customer service or claims handling, with a strong track record of meeting or exceeding targets, supported by references. If you're eager to combine your expertise and love for cycling, this role is made for you!
Love late-night hours? If you're a night owl, this position is ideal for you! Work from 4 PM to 1 AM and enjoy the freedom to structure your daytime hours however you like. It's the perfect balance for someone who values flexibility while being part of an innovative, dynamic team.
What's in it for you? Competitive monthly base salary aligned with your experience.21 days of annual leave plus a bonus day for your birthday.Disability income benefit for added security.Exclusive discounts on salvaged bicycles.The opportunity for international exposure and professional growth.Join us and combine your passion for cycling with a rewarding career!

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