University Of The Witwatersrand | Database And Research Officer

Brief Description Key Responsibilities Correctly capture data on the Customer Relationship Management SystemUpdate data to improve data qualityClean data by following pattern of wrong data structureUser trainingSystem testingBug recordingBug reportingDesign and run customized reports from the Customer Relationship Management SystemPublish customized reports for internal use by Development and Fundraising Managers and Team MembersMaintain published reportsClean Prospect and Donor profiles on the Customer Relationship Management SystemVerify Prospect and Donor information on the Customer Relationship Management SystemAssign Prospects to relevant flags on the Customer Relationship Management SystemEnsure that all Prospect and Donor data is up-to-date and correctRequirements Bachelor's Degree, or equivalent relevant qualifications, in Information Systems / Information Technology / Computer Science2 Years of work related experienceBusiness and/or systems managementCRM knowledge including report design (Salesforce or DevMan experience advantageous)Accurate data capturing including bulk uploadsSystem testing and bug managementInterrogating and analysing information in a CRM databaseBasic prospect researchPreferences Work experience in a Higher Education Environment.

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