Universal Banker (Level 1)

Business Segment: Personal & Private BankingLocation: ZA, Free State, Welkom, 316 StatewayThe role involves taking demand from clients for banking matters ranging from product questions to client account activities (e.g., opening of relevant accounts, statements, debit order information, etc.), while forming an accurate assessment and understanding of that demand to act on it in a one-and-done manner that consistently delivers what matters to the client within product and legislative (e.g., FAIS) parameters.QualificationsMinimum Qualifications:NQF Level 5 (FAIS 5 aligned)Experience Required:Client CoveragePersonal and Private Banking1-2 yearsRelevant FAIS qualification and experience. If no FAIS experience, would then need to operate under supervision. Previous experience in branch banking or contact centre environment with a good understanding of bank processes, policies, and products.Additional Information:Developing ExpertiseDeveloping StrategiesBanking Process & ProceduresClient Acceptance & Review
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