Universal Banker (Level 1)

Job OverviewBusiness Segment: Personal & Private BankingLocation: ZA, Free State, Welkom, 316 StatewayJob Type: Full-timeJob Ref ID: 80387029A-0002Date Posted: 10/25/2024Job DescriptionTo take demand from clients for banking matters ranging from product questions to client account activities (e.g., opening of relevant accounts, statements, debit order information, etc.), whilst forming an accurate assessment and understanding of that demand in order to act on it in a one-and-done manner that consistently delivers what matters to the client within product and legislative (e.g., FAIS) parameters.QualificationsMinimum Qualifications:NQF Level 5 (FAIS 5 aligned)Experience Required:Client CoveragePersonal and Private Banking1-2 yearsRelevant FAIS qualification and experience. If no FAIS experience, would then need to operate under supervision. Previous experience in branch banking or contact centre environment with good understanding of bank processes, policies and products.Additional InformationBehavioral Competencies:Checking DetailsConvincing PeopleDeveloping ExpertiseDeveloping StrategiesEmbracing ChangeTechnical Competencies:Application & Submission Verification (Consumer Banking)Banking Process & ProceduresClient Acceptance & ReviewCustomer Understanding & Product Knowledge (Consumer Banking)ProcessingPlease note: All our recruitment processes comply with the applicable local laws and regulations. We will never ask for money or any form of payment as part of our recruitment process. If you experience this, please contact our Fraud line on +27 800222050 or ******
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