Job Description:
Our client in the Healthcare Industry is seeking a Unit Manager- ICU and Renal to join their team. The successful incumbent will manage and coordinate clinical practice and resources within the unit to achieve the company and hospital objectives of quality, growth and people.
Education and Experience :
Degree or Diploma in nursing
Certified qualification in the specialist discipline is essential
Current registration with SANC
Relevant experience in nursing to meet the critical outputs
Proven leadership and people management skill would be an advantage
Basic understanding of labour legislation, financial and chain management principles
Understanding of the private healthcare industry, its challenges and role players would be an advantage
Computer proficiency
Driver's license and ability to travel
Critical Outputs :
Effective clinical leadership
Lead the implementation of the nursing care plan and co-ordinate and facilitate the delivery of the correct treatment plan within the correct MDT program in order to achieve clinical outcomes.
Function as clinical expert in achieving patient outcomes.
Ensure competence of staff and students, determine and drive criteria for effective professional socialization, create an environment conducive to learning and provide feedback to relevant stakeholders.
Promote customer satisfaction within unit, address customer complaints, conduct quality care rounds and clinical practice audits to monitor care levels and report accordingly.
Implement national quality initiatives within unit with the focus on improved clinical outcomes and report accordingly.
Identify clinical and safety risks and trends in all of the above, implement corrective action where necessary and monitor on an ongoing basis.
Initiate and drive unit specific best operating practice, communicate these for wider implementation and participate in hospital specific marketing initiatives.
Effective leadership and people management
Demonstrate visible leadership in respect of LHC values, operating model, nursing strategy and image of the profession, actively sponsor LHC initiatives and projects to ensure continued and improved productivity.
Drive and manage all people related processes within unit.
Effective financial management (including equipment)
Participate in business planning and budgeting processes and manage nursing costs according to budget.
Manage stock utilization and drive product management processes within unit together with relevant stakeholders.
Ensure staff are trained on the operation of equipment within unit and together with relevant stakeholders ensure equipment is in working order to provide a safe patient environment.
Effective relationships with internal & external stakeholders
Build and maintain productive relationships with internal and external stakeholders (i.e. HOD's, Enabling functions, patients, family members, service providers etc.) through ongoing communication and feedback.
Build and maintain productive relationships with doctors by agreeing professional code of conduct, driving and monitoring effective communication regarding positive patient outcomes, functioning as an advocate for LHC and communicate impact of industry challenges on the Nursing profession.
Competencies :
Problem-solving, analysis and judgement
Resilience
Engaging diversity
Verbal & written communication and presentation
Influencing
Action orientation
Building relationships
Customer responsiveness
Organisational awareness
Leading by example
Motivating and developing people
Excellence orientation
Ethical behaviour