Ui/Ux Designer

10 Month Contract role with top tier Financial Services company for a skilled UI/UX Designer.

Purpose of the Role
- Commit to design the future of financial services and delivering unique and innovative Digital solutions, wire-framing, and user experiences across various business units.
- Have an eye for clean and artful digital design; possess superior UI skills and be able to translate high-level requirements into interaction flows and artefacts and transform them into intuitive and functional Digital User Interfaces.
- Have a balanced understanding of usability testing, client-centric strategy, research, interaction, and visual design.,

Requirements
Education and Experience
Knowledge and Skills

Technical Skills
- Assist for Internal & External audit for Compliance technology.
- Project Management Tools.

- Grade 12
- Proficient in design software (e.g. UXPin, Balsamiq) Design Certification
- ITIL Certification
- Proficient with interaction design and information architecture
- BSc in Design, Computer Science, Engineering, or a related field
- Knowledge of HTML/CSS; JavaScript

Knowledge and Skills
- File Management Techniques, Database Design, Data Analysis and Data Mapping
- Configuration Management
- Current best practice in UI
- Information Retrieval Tools
- Operating Systems
- Proficiency in visual design and wire-framing tools
- Operating Infrastructure
- Software Testing
- Good knowledge of Agile/Kanban/SAFE/Agile UI principles
- Infrastructure Architecture
- Working knowledge of Sketch, Adobe Creative Cloud and InVision
- System & software quality assurance best practices & methodologies
- Graphic Design and Computer Programming
- Basic Web Design
- Batch processing
- Content Management
- Multimedia Design
- Multimedia programming and technology
- ITIL Framework

- Writing and editing content.
- Deliver simple, clear, scalable, and flexible designs.
- Resolve design issues and problems with conflicting technical requirements.
- Webpage scripting.
- Programming.
- Multimedia design.

Competencies
Essential Competencies
- Analytical Thinking
- Attention to Detail
- Anticipating, Creating and Managing Change (Tolerance for Ambiguity)
- Anticipating, Creating and Managing Change (Tolerance for Ambiguity)
- Holistic/Big Picture Thinking; Includes Forward Thinking
- Judgement & Decision Making
- Innovation/Creativity
- Problem Solving (Includes Reasoning)
- Possess an understanding of how and why information is created, who should have access to it, how long it should be retained and when it should be destroyed.
- Assertiveness (Includes willingness to challenge and confront)
- Ethical Behaviour/Honesty/Transparency/Modelling of Values
- Entrepreneurship/Calculated Risk Taking
- Excellence Orientation
- Flexibility/Adaptability
- Personal Growth Orientation/Learning Agility
- Resilience/Perseverance/Stress Management
- Rule Orientation
- Results & Solution Focused (Drive, Energy & Follow Through)
- Self-Management (Planning, Prioritising & Time Management)
- Visibility & Impact (Includes Professionalism & Executive Disposition)
- Building Strategic Partnerships/Networking
- Communication
- Customer Service Orientation/Client Focus (Internal and External)
- Influencing and Negotiation (Including Conflict Management)
- Knowledge Sharing (includes Information Management)
- Managing Diversity
- Organisational Awareness
- Relationship Building, Listening, Interpersonal Sensitivity
- Teamwork
- Time Management
- Motivating People (includes Creating and Selling the Vision)
- Participative Leadership (Empowering)
- People Development (includes Identifying and Nurturing Talent)
- Practical Execution Management (Planning, Organising and Mentoring)
- Strategic Leadership (includes Strategic Planning and Implementation)
Key Performance Areas
- Positive engagement in function and with all other internal and external stakeholders and colleagues
- All aspects related to project management ten knowledge areas of the PMBok i.e.
o Scope management
o Time management
o Cost management
o Quality management
o Human resources
o Integration management
o Risk management
o Procurement management
o Communication management
o Stakeholder management
- Monitoring and tracking the effective delivery of the projects assigned.
- Ensuring that benefits and appropriate measurements are defined in Business Cases and are realised by tracking it against project deliverables.
- Managing project closure and ensure post-implementation review meetings are held and formal handover to OPS is completed.
- To draft, monitor and manage associated project risks.
- To comply with the Alexander Forbes Project Delivery Framework.
- Passing all certifications for training scheduled during the financial year.
- Completing all E-Learning training as per the specified date.
- Coaching project administrators that are assigned to any projects managed.
- To identify business opportunities & introduce innovations that will significantly and positively impact the respective area / project / initiative.
- To ensure that data for EPMO reporting for projects assigned is updated on a weekly basis.
- To ensure that all stakeholders are kept up to date with regular progress including the updating of project dashboards.
- To manage the formal change control process on all projects.
- Managing costs within the approved budget allocations for all projects assigned.
- Identifying any cost saving initiatives within the PMO finance.
- Referral to Line Manager for approval
o All staff related matters.
o All exceptions not consistently adhered to.
o Budget decisions.
o Strategic guidance.
o Any and all escalations.
o Personal development discussions.
o Career discussions.
o Issues that cannot be resolved internally.
o Policy and procedure related to the Project Delivery Framework (PDF)
- Functional ambassadorship

Key Performance Areas
- Translate concepts into user flows, wireframes, mock-ups, and prototypes that lead to intuitive user experiences.
- To compile strategy, architecture, and Road Map Diagrams.
- Evidence (Outcomes): Strategy, Architecture and Road Map Diagrams
Digital UI Approach & Methodology
Evidence (Outcomes):
- Collaborate on user experience planning with technical leads and product owners.
- Research the latest design, digital best practices, online trends, etc. and provide recommendations.
- Visual design definition, direction, and execution.
- Reinforce consistent design patterns across platforms and adherence to principles.
- Assist with developing usability test plans and format for testing results reporting and recommendations.
- Assist with user acceptance and usability testing to validate designs.
- Assist in developing end-to-end service design flows and integrating them to mock-ups, usage scenarios, prototypes, specifications, navigation maps and other design documents.
- Work effectively with cross-functional teams to ensure that designs are successfully created and implemented to achieve the user goals.
- Create and evaluate interaction models, user task flows, screen designs and UI details that promote ease of use and optimise the user experience.
- Create and maintain conceptual end state designs to drive a supported vision.
- Own the Digital UI Approach & Methodology to ensure that it is constantly updated to reflect changes in the environment and to keep pace with relevant trends.
- Ensure overall UI alignment to customer experience and brand values.
Digital UI Innovation
Evidence (Outcomes):
- Understand scope & requirements and drive innovative solutions aligned with business goals and design metrics.
- Stay close to the bleeding-edge developments in the industry with specific focus on the Digital space.
- Define, drive, and manage the Digital UI Approach & Methodology in an Omni-Channel manner and aligned to the strategic objectives defined.
Digital UI Implementation
Evidence (Outcomes):
- Actively engage with design and development teams to ensure adoption of the Digital UI Approach & Methodology across all initiatives.
- Take full accountability for Digital UI design and testing activities across all projects or initiatives.
- Establish relevant KPIs, metrics and monitoring capabilities to assess the effectiveness of the UI approach and activities.
- Produce conceptual and detailed UI designs to drive agreement and optimise development process.
- Reduce overall time to market and costs through prototyping and user driven feedback.
- Manage enhancements and changes to the Digital UI approach in an Agile manner enforcing agreed governance and change management policies.
Internal Processes
Key Performance Areas
- To partner with technology and business partners to achieve the objectives of the Organisation.
- To communicate effectively with the appropriate Data Centre, Technology and Business areas.
- To support other team members and local Infrastructure team on the design, configuration, system testing and deployment of new solutions.
Finance
- To compile and implement Budget Operational and Capex
o Evidence (Outcomes): No deviation from approved Budget
- Sales (direct/indirect)
Work Outside of Scope
To perform any other duties as assigned, e.g.
- Drive stake holder meetings; and
- Participate in firm wide technology driven initiatives.
- Ready to support a 24x7 application and available to work weekends on as needed basis.
Business Partners, Clients, and Stakeholders