Job Description :LEADERSHIP and PLANNINGProperly plan all sales activity for allocated strategic accounts (get involved).Provide customers with a point-of-contact scenario.Apply the retail pricing framework sensibly and profitably.Ensure efficient liaison meetings take place at the Dealer level.Coordinate after-sales activities for allocated strategic accounts.Provide a transport consultancy service to demonstrate total operating costs.Manage positive supplier relationships.Contribute to sales CSM results, grow customer satisfaction and relationships.Provide a sales engineering service to ensure correct vehicle selection.Apply strict measures to the company's SHE policy at all times.Ensure Best Practices are always applied. Proper housekeeping, in and around the facility.Achieve or exceed the agreed annual targets (unit sales, market share, and gross profit).Only utilize suppliers as per agreed and approved by the after-market panel to ensure that the vehicle warranty remains intact to the customer.KEY DRIVERSAccurate understanding of the deal process, including but not limited to:Deal closureVehicle selection and load body fitment / procurementVehicle delivery and handoverVehicle payment and deal file closureStrict control over vehicle deliveries and handovers.CUSTOMER RELATIONSManage and drive a high level of customer interaction, ensuring the customer is kept up-to-date on the new vehicle transaction at all times.Follow up with prospective customers at least once a week via telephone or email.Visit prospective customers at least twice per month.Contact current customers telephonically at least once a month with a follow-up customer visit once a month.CUSTOMER RETENTION and GROWTH OPPORTUNITIESEnsure that your database remains synchronized with the company database.Use only EXCEL or as guided by the company.Update required to be forwarded to the Sales Manager and Sales Administrator at least once a month, electronically emailed.Care for and grow your customer database by continually following up and diligently keeping the customer informed of national and local market changes and events.MONITORING and ADMINISTRATIONEnsure that all vehicles are invoiced timeously, supporting the process.Ensure that vehicle payments debtors are kept within the terms and conditions of sale to ensure timely submission for commission pay-outs.Ensure that all cash sale transactions are paid in full.Take corrective action on out-of-line items.CUSTOMER CAREEnsure high levels of customer interactions.Ensure that the type of feedback to the customer is relevant and correct.Continue to promote the company as a trustworthy and reliable brand.TRANSOLVE / HTM (ELECTRONIC SELLING TOOLS)Prepare and present each customer quotation to include a minimum of an electronic mass distribution drawing (side view).Corporate quotations will include the above, route simulations, and any other information the customer may require to have a complete understanding of the vehicle.Apply diligence to all sales activities, contributing sensibly to the whole of the department and company in terms of unit sales and profitability per unit.REQUIREMENTSMatric Certificate or Higher5 Years of NEW truck sales experienceSufficient Knowledge of trucks and the industryMust have own databaseMust have a proven record of SalesMust know Road Traffic Act and RegulationsMust have HTM / Transolve ExperienceMust be able to understand CPK and calculate in various applicationsMust know vehicle bodies legal and client specificationsWillingness to grow and share knowledge with the teamProficient skills in Microsoft OfficeIntegrity and honestyMust be able to read and write EnglishCode 10 or 14 driver license can be advantageous
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