Our client is an award winning tour operator and they are looking for a Travel Expert to join their team in Cape Town.
If you have a passion for creating luxury and bespoke trips for high end clientele with extensive knowledge of Africa and Indian Ocean then we are looking for YOU!Position: PermanentLocation: Cape TownHybrid role (after probation period)Market related salary + attractive benefitsResponsibilities:Curation of high quality, tailor-made itineraries for a wide range of traveller segmentsEnd-to-end sales process including planning, costing, refining and confirming itineraries; through to post-travel communicationsConversion of warm sales leads via email, telephone and video callsHigh quality presentation of travel itineraries customised to the client's unique requirements, along with supply of relevant supporting information and adviceDelivery of gold standard client service at all stages of the sales process to engender repeat and referral businessProactive expansion of product knowledge keeping abreast of latest industry developments to ensure expertise across our specialist product portfolioMaintain up-to-date commercial knowledge of properties, flight routings and logisticsFoster good working relationships with colleagues and trade partners; and exhibit a strong team ethic.Desired Skills:4 years' Travel Consultant experience in a tailor-made travel environment working with complex Southern Africa and East African itinerariesFirst-hand knowledge of our core destinations, specifically within sub-Saharan AfricaDemonstrable sales performance in a target-driven environmentExcellent communication skills, both written and verballyOutstanding customer service skills and attention-to-detailAdvanced levels of IT literacyHighly-organised with strong time management skillsResults-orientatedKnowledge of the Indian Ocean and Indian SubcontinentGDS/flight operating systems