REQUIREMENTSMatric, relevant qualification in travel and tourism advantageousMinimum of 2-3 years of experience as a travel agent or coordinatorStrong knowledge of domestic and international travel destinationsExperience in online travel booking platforms, reservation systems, and ticketing proceduresMultitasking, prioritizing and manage time effectivelyAttention to detail to ensure accuracy in bookings, itineraries, and travel documentsProblem-solving skills to address travel-related issues and conflicts promptlyFluency in multiple languages is a plus, depending on specific employee groupsVisa appointments and paperwork experience to a certain extentMicrosoft Office Suite i.e.
word, excel, PowerPoint and Visio – intermediate to advanced level of proficiencySage x3 experience essentialExperience in handling complex travel arrangements, including group bookings, corporate travel, and international destinationsKnowledge of current industry laws, regulations, and ethics pertaining to the travel industry DUTIESKeeping track of travel and costs arrangementsCorrespondence with the travel agent, employees, and Head of TeamsEnsuring that travel request forms and approvals are maintained and filedInteracting with clients and employees to determine their travel requirements, preferences, and budget constraintsResearching and providing appropriate travel options, itineraries, and packages to get the best SLAs in place as well as the best pricesBooking flights, accommodations, transportation, covid testing, vaccinations, and other travel-related services on behalf of clients and employeesAdvising clients and all employees on travel regulations, visa requirements, and insurance optionsDriving all communications with regards to clients and all employees on travel & accommodation arrangementsHandling various administrative tasks, including preparing and maintaining travel records, purchase orders, invoices, and booking confirmationsDeveloping and maintaining relationships with travel suppliers, such as airlines, hotels, and service providersStaying updated on industry trends, new travel destinations, and special offers to provide employees and the Office Manager with the most relevant and value-added adviceAssisting employees with travel emergencies, changes, cancellations, and rebooking as requiredSupporting the full turnkey process of bid submissions and all the logistics entailedSupporting the Marketing & Communications team with travel and logistics for conferences and events Salary: R negotiable dependent on experience Join us on SOCIAL MEDIA or visit our WEBSITE for more information.
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