Job title : Travel Consultant- Fixed Term Contract
Job Location : Gauteng,
Deadline : December 13, 2024
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Key Outcomes may include but are not limited to: The Travel Consultant is responsible for creating an exceptional travel experience using our innovative travel platform, Vitality Travel, by promoting and booking travel arrangements for our high-net-worth clients while addressing client unique needs and requirements.
Areas of responsibility may include but not limited to: Complete bookings through the defined online booking system (e.g., AGM and Travel IT), fulfilling package bookings through tour operators and / or ability to self- package deals. Issue full domestic and international reservations including hotel, car, air, transfer, B&B etc. and accurately conclude multi-sector / round the world reservations. Accurately complete all refunds or reissues. Quote preferred agreement deals and full understanding of the conditions of these deals and eligibility. Ensure preferred agreement deals are understood & applied appropriately. Ability to provide navigational and technical support on our online portal, Travel IT Provide troubleshooting to all online users where required. Ensure that all fees are correctly charged at time of ticketing including invoicing and referral bookings. Identify other opportunities for additional savings to client, when quoting. Correctly issue vouchers and email to the client.
Technical Skills and Knowledge Discovery Bank and Vitality product knowledge Experience working on Domestic and International packages. Call centre experience in Travel. After hours Travel experience. Leisure Travel experience. International and Domestic bookings experience. Senior Consultant experience.
Education and Experience Matric Diploma in Travel. Minimum 10 years' experience as a Travel Consultant. Minimum 5 years Amadeus booking experience. Minimum of 3 years' experience dealing with high-net-worth clients.
Tourism / Travel jobs