The Transport Controller's primary purpose is to assist and support with organizing the logistics of the Gauteng Transport Department operations, ensuring smooth operation and that the requirements of the Transport Department clients are met.ResponsibilitiesManage day-to-day transport service requirements.Dispatching / debriefing drivers.Daily tracking reports and updates.First point of contact for drivers.Ensure highest possible customer service levels.Ensure that the fleet is in a roadworthy condition and conforms to company policy in terms of branding and cleanliness.Oversee truck drivers, ensuring and guiding adherence to procedures.Liaise with management regarding any driver-related issues that arise.Ensure Occupational Health and Safety requirements are adhered to.Capture incident reports and distribute them timeously to all stakeholders.Capture and report faults and breakdowns on trucks timeously.Complete accessories (cell phones and tag) forms and issue paperwork.Conduct monthly cell and accessories audits and reports.Submit daily check sheets to the administrators.Book appointments for drivers for medicals and HR meetings.Order and issue PPE for existing drivers.Conduct truck and equipment audits.Qualifying ExperienceA minimum Grade 12 certificate.Minimum 3 - 5 years' fleet controlling experience.Proven knowledge in working with fleet tracking systems.Computer literate – MS Office, internet, and e-mail.Transport Management qualification.Geographical knowledge of Gauteng and surrounding areas.Ability to speak in multiple African languages is advantageous.Qualifying AttributesExcellent verbal and written communication skills.Ability to work under pressure.Ability to process data quickly and accurately.Ability to work with a sense of urgency in a multi-tasking environment.Excellent customer service skills.Good numeracy skills and acumen.Excellent information management skills.Excellent organizing and planning skills.Attention to detail.Ability to take own initiative.Must be reliable and trustworthy.
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