What being part of the Sigma Family means for youTransport Co-Ordinator We are currently looking for more amazing people to join the Sigma Family as a Transport Co-Ordinator.
You will be responsible for developing, monitoring, coordinating, and implementing the company transport processes and will be reporting to the Transport Manager.
Sigma Family At Sigma, we stand out and have now been acknowledged, 2 years in a row, by the Sunday Times as one of the Best Places to Work - voted by our people.
Our core mission is to #ImproveEverythingAlways, with a strong focus on our people.
That is why we are seeking exceptional individuals to join us and represent our clients, delivering top-tier customer service across various industries.
A bit more about the Opportunity...What Your Day-to-Day Will Look Like You will be responsible for managing all transport-related queries and compiling manual transport lists.
You will be responsible for transport app login creation and manage the transport booking apps and its data regarding new joiners, campaign movers, and company leavers.
You may need to readjust staff lists to ensure that drop-off areas are close to each other.
You will share transport lists with the Operations Team and staff before pick-up and drop-off times begin.
You will coordinate the staff at each pick-up time and drop-off and liaise with the Transport company.
You will deal with complaints and report on efficiency and vehicle occupancy.
Transport Data collation forms an integral part of your daily tasks.
You will be responsible for collaborating with Transport Service Providers and vehicle drivers.
Your other responsibilities will include improving the employees' experience and actively looking for transport gaps and approaching management with ideas on how to fill them.
What amazing People will bring to the roleYou have excellent planning skills and will prioritize effectively on delivering business objectives.
You meet deadlines, monitor activities, and manage your resources well.
You take full responsibility for your actions, are solutions-based in resolving issues raised, as well as making use of sound judgment in arriving at prompt decisions.
You are credible and can present your case with confidence and maturity amongst senior and specialist stakeholders.
Planning, organizing, and having a mindset that continuously strives for improvement is essential.
Most importantly, you are a team player.
You have 1-2 years BPO Contact Centre experience and great interpersonal skills.
You have previous experience working in a Transport Co-Ordinator role.
Minimum Requirements: You have 6-12 months previous experience working in a transport role.You are willing to work rotational shifts.You have Matric (Grade 12 or Equivalent).You have 1-2 years BPO Contact Centre experience.You are proficient in Microsoft.You have great people skills.You have problem-solving skills and are detail-oriented.You have effective communication skills.You have effective written skills.You have the ability and proficiency to plan, organize and have a continuous improving mindset.If you like the sound of being part of the Sigma Family, then do not wait and get applying!
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