About PayJoy PayJoy is a mission-driven company dedicated to helping a billion people around the world step into the modern financial system for the first time and supporting them on a path to financial success. Founded in 2015, PayJoy's "secret sauce" technology turns a smartphone into collateral to jumpstart unbanked consumers into the credit system. We reached profitability in 2020, reaching 10 million happy customers and over a billion dollars of sales in 2023. This Role We are looking for a training manager with outstanding written, verbal and interpersonal communication skills. A training manager is expected to be a strategic thinker with fantastic organizational and time management skills. You will have excellent research skills with the ability to multitask and adapt in a fast-paced environment. ResponsibilitiesIdentify and assess the training needs of our retail business partners through job analysis, and consultation with managers.Develop individualized and group training programs that address specific business needs.Develop training manuals that target tangible resultsand implement effective and purposeful training methods.Effectively manage the training budget.Evaluate organizational performance to ensure that training is meeting business needs and improving performance? Assess skills, performance and productivity to identify areas of improvement.Drive brand values and philosophy through all training and development activities.Effectively communicate with team members, trainers and management.Create a curriculum to facilitate strategic training based on the organization's goals.Select and manage resources, including working with both internal employees and training vendors to develop and deliver training.Manage the technologies and technical personnel required to develop, manage and deliver trainingwhilst keeping abreast of training trends, developments and best practices.Required Experience & QualificationsBachelor's degree in human resources or a related field (essential).Familiar with traditional and modern training processes with a minimum of 2 years experience in training and development management (essential).Superb track record in developing and executing successful training programs.Critical thinker with innovative problem solving skills with excellent attention to detail written, verbal and interpersonal communication skills.Highly computer literate with proficiency in MS Office and related business and communication tools.PayJoy is proud to be an Equal Employment Opportunity employer and we welcome and encourage people of all backgrounds. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. PayJoy Principles Finance for the next billion * Ownership * Break Through Walls * Live Communication * Transparency & Directness * Focus on Scale * Work-Life Balance * Embrace Diversity * Speed
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