Job Description - Training Manager (HOT0AXUJ) Work LocationsCanopy by Hilton Cape Town Longkloof, c/o Kloof Street & Park Road, Garden, Cape Town 8001
A Training Manager will act as a change catalyst for cultural and organizational transformation through the development of functional excellence among Team Members.
What will I be doing? As a Training Manager, you serve as an integral component of the Human Resources function by supporting learning and development initiatives through Hilton's comprehensive training framework. Specifically, a Training Manager will perform the following tasks to the highest standards:
Support departments in developing cutting-edge functional excellence and in developing leadership capabilitiesAct as a change catalyst in the cultural and organizational transformation of the HotelProvide key input on Training aspects for all activities and plans of the HotelSupport individual and team development, career development, and training and experience-based learningInduct, coach, and mentor new Team MembersInteract with hotel leaders responsible for people development on a daily basis to provide support to operational departmentsPartner with departments to deliver training programs and other organizational and leadership development interventionsMonitor and conduct learning and development reviews with each departmentPrepare annual training plans and training calendars for the hotel What are we looking for? A Training Manager serving Hilton brands is always working on behalf of our Guests and with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
Thorough knowledge of modern learning and development tools and techniquesExcellent communication and presentation skillsExcellent people management skillsDemonstrated ability to develop interpersonal relationshipsPositive attitudeCommitted to delivering a high level of customer service, both internally and externallyExcellent grooming standardsFlexibility to respond to a range of different work situationsAbility to work under pressureAbility to work on their own or in teamsProficiency, at an intermediate level, with computers and computer programs, including Microsoft Word and PowerPointExceptional presentation and groomingIt would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
Tertiary qualifications, or other collegiate-level degree, in Training or Human Resources What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. Our amazing Team Members are at the heart of it all!
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