Key Responsibilities:
Training Program design and development (this includes audio and visual aids)
Delivery of training interventions
Company specific systems training
One on one learner interactions
Ensure training delivery aligned to business objectives
Assessment, Moderation and Evaluation
Administration (facilities, invites and attendance registers)
Reporting and documentation (feedback, reporting)
Qualification and Experience:
A matric qualification
A related Degree / Diploma is desirable
At least 3 to 5 years of relevant experience (operational and theory)
At least 3 to 5 years of proven work experience in project management
Solid experience of 3 to 5 years in the retail / FMCG industry
Detailed experience requirements in:
Presentations
Reporting skills
Content Creation
Retail
Change management
People management
CRM
Business
Skills:
Review and Reporting
Managing Change
Business Case Contribution
Business Process Modeling (BPM)
Enterprise Readiness Assessment
Perform Gap Analysis
Human resources systems and tools
Presentation Creation
Spreadsheet Expertise
Employee Relations
Learning Solutions Development
Behaviours:
Applies market and business insights in order to drive organisational objectives
Effectively works with others to achieve shared goals
Creates an environment that fosters and nurtures a culture of creativity which drives success
Thinks and plans strategically, focusing on the long-term goals and objectives of the organisation
Develops plans and prioritises initiatives that align to the organisational goals and objectives
Understands and navigates dynamics created by processes, systems, and people
Assesses and improves the efficiency, effectiveness, and quality of various work processes
Quickly adapts and acquires new knowledge, skills, and competencies in a rapidly changing environment
Interprets and simplifies complex and contradictory information when resolving organisational problems
Takes accountability and ensures others are held to account on agreed upon performance targets
Sets ambitious goals and takes focused action to achieve desired outcomes to deliver measurable results
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