Training And Customer Support Consultant

Customer Training Support Consultant (POS 24081)Somerset WestR 18 000 to R 23 000 per monthRequirements :Training or consulting experienceBachelor's Degree in Accounting or at least 3 years of bookkeeping experienceProficiency in Microsoft Word, Outlook, PowerPoint, and Accounting software packagesIntermediate proficiency in ExcelCustomer service/support experience will be advantageousResponsibilities :Creating and managing training plans with customersReporting on the training progress of all customers that are in trainingWorking directly with clients to effectively coordinate each training project to completionCommunicating process successes and failures to internal and external stakeholders to identify potential areas of improvement and action to ensure that the training plan stays on trackProviding system training to customersResolving customer queries, recommending solutions, and guiding users through features and functionalities on the systemAssisting with preparing data and uploading it onto the system for new customersClosing Date : 30 April 2024
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